Day to Day support managing system issues & configuration based on operational requirements.  Emergency On-site Support during significant events & activations.

• High SME
  - Certified industry professionals with EM experience
  - 15 years of WEB-baed EOC experience across 300 implementations

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• Lower Cost
  - Removes admin burden allowing you to focus on your primary job
  - No staff on-boarding or ramp up needed
  - Increased value to the organization

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• Greater Response Capability
  - Quickly adapt to new operational requirements
  - Stable support from a dedicated resource that knows your system
  - Intuitive user experience
  - Maintain a close complement to current response plans
  - Drive greater system knowledge, capability and utilization
  - Increase daily use scenarios & process automation
  - Implement industry best-practices

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• What's Included
  - Technical support
  - User management & support
  - System upgrades
  - Board building updates
  - Server management
  - Exercise & Activation support
  - Roadmap planning

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